Help Center

1. With a Premium Subscription, you get:

   • Full access to all sound packs

   • Weekly content updates

   • An ad-free experience

   • Multiple subscription options to choose from

   Billing information:

   • Payment is charged to your Apple ID upon purchase confirmation

   • Subscriptions auto-renew unless auto-renew is turned off at least 24 hours before the end of the current period

   • Your account will be charged for renewal within 24 hours before the current period ends

   • You can manage or cancel your subscription anytime in your Apple ID settings

   • Unused portions of a free trial will be forfeited when you purchase a subscription

   More info: Apple Subscription Help

Yes, you can cancel at any time through your device settings:

1. 1. Open the Settings app

   2. Tap your Apple ID name

   3. Tap Subscriptions

   4. Select the subscription you want to cancel

   5. Tap Cancel Subscription

To switch to another subscription plan:

1. Open Settings

2. Tap your Apple ID name > Subscriptions

3. Select the subscription

4. Tap See All Plans and follow the on-screen steps

Apple sends an invoice to the email linked to your Apple ID after each purchase, which includes:

• Subscription type

• Renewal or expiration date

If you haven’t received the invoice, please contact Apple Support — we don’t have access to your billing data.

All receipts are sent by Apple to the email associated with your Apple ID.
If you didn’t receive it:

• Check your inbox and spam folder

• Visit Apple Billing Support

We can’t issue invoices ourselves, as all transactions are handled by Apple.

Refunds are managed directly by Apple.
To request one, go to:
👉 reportaproblem.apple.com
Choose your purchase, explain the issue, and submit the request.
Unfortunately, we can’t issue refunds ourselves.

We understand mistakes happen! However, since all billing is handled by Apple, only they can issue a refund.
You can request it by following this link:
👉 Apple Refund Request Instructions